faq's

Frequently Asked Questions

There is no such thing as silly question, nor a too complicated one! If you are still looking for answers contact us today!

Yes! 24 hours a day, 7 days a week, 365 days a year, including Christmas and New Years! We hate to think of anyone with a midnight emergency and having to worry about further damage by leaving their pump crisis until he next morning. This is why we are more than your average pumping solutions provider. We are DALPUMPS. 

You can see details of specific pumps on our pump sales page, alternatively you can contact one of the team who will be able to inform you about the chemical compatibility between your fluid and the wetted parts of the required pump. We can also provide and install these for you, making your pumping needs as easy as possible. 

Yes, we offer a variation of services to make sure your septic tanks, cesspits and borehole pumps are clean and operating correctly, it does not have to be part of a repair or planned pump maintenance program. Contact us now for the service you require. 

None at all! We will quote your works and involve you in the process of any materials, repairs, new pumps or installments. Further, will will inform you of any potential future costs, and suggest ways you can avoid these. 

DALPUMPS allows you be relieved of all stress where your pumps are concerned. Our highly efficient and skilled team are able to assist and liase with local water authorities where this is needed, nothing will be half done, and you will be informed every step of the way. 

It very well could be: drainage problems and pumping issues can operate hand in hand, but don’t panic, we are equipped for both! Our sister company DALROD also operates 24/7. You can visit their website, or call them on 0330 1003 222 today for help and advice. 

Severe flooding, especially in the industrial and agricultural sectors can lead to water level reaching the pump emergency overflow. This can cause further flooding in areas it is unwanted, such as streets, playgrounds and crops. Our effectively trained and knowledgeable team can fix this.

DALPUMPS are flexible and knowledgeable. We recommend any industrial or large site to get their pumps checked up to three times a year. Alternative to this option we offer annual servicing. Find out more on our pump maintenance page. 

Whilst you do not share overground, you do share underground. Whilst your neighbours cannot effect your pump if they are small separate pumps, flats and other types of housing may experience the same issues as they share larger pumps. DALPUMPS is equipped and trained to deal with any issue and are just a call away. 

New properties are exciting and therefore want to be enjoyed, if you want to know more about your new properties pumping operation and/ or would like it checked, call us now.